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Knowledge base
FAQ - Frequently Asked Quetions
Getting Started
2
How do I sign up and verify my Topremit account?
How do I chat the Customer Support?
Sending Money
14
Where can I send money to?
Why can't I send money to particular country?
How much money can I send?
Why do I need identification?
Why Top Remit need recipient's mobile phone number and email address?
See all 14 articles
Receiving Money
4
How to receive money that sent through Topremit?
Can my recipient choose how they get their money?
I don't see the receiving option that I want.
How long will it take for the money to arrive?
Safe and Secure
3
Is it safe to send money online?
I have sent money, what happens next?
What is supporting data?
Refund
2
The reasons why we need to refund your money?
How to make a refund request?
List of Banks
14
Bangladesh
Cambodia
China
India
Japan
See all 14 articles
Paying for My Transfer
2
How do I pay for my transfer?
Where do I enter my promo/discount code?
Airtime
3
How long will it take the airtime top-up to be received?
I think I entered the wrong phone number, what happens now?
Why do some countries deduct tax on airtime top-up?
E-Wallet
8
What is E-Wallet?
List of countries support E-Wallet
What can I do with E-Wallet?
How does E-Wallet work?
How safe is E-Wallet?
See all 8 articles
Affiliate Program
5
What is Affiliate program?
General about Affiliate program
Affiliate program rewards
How is the payment work?
Tips and rules in Affiliate program
Supported Countries
28
Send money to Australia
Send Money to Austria
Send Money to Bangladesh
Send Money to Belgium
Send Money to Cambodia
See all 28 articles
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