Helpdesk

Getting Started 0

Sending Money 14

• Where can I send money to?
• What is the ID verification progress?
• Why can't I send money to particular country?
• How much money can I send?
• Why do I need identification?

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Receiving Money 4

• How to receive money that sent through Topremit?
• Can my recipient choose how they get their money?
• I don't see the receiving option that I want.
• How long will it take for the money to arrive?

Safe and Secure 4

• Is it safe to send money online?
• I have sent money, what happens next?
• What is supporting data?
• Someone I don't know has asked me to send them money through Topremit, should I?

Refund 2

• The reasons why we need to refund your money?
• How to make a refund request?

List of Banks 14

• Bangladesh
• Cambodia
• China
• India
• Japan

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Paying for My Transfer 2

• How do I pay for my transfer?
• Where do I enter my promo/discount code?

Airtime 3

• How long will it take the airtime top-up to be received?
• I think I entered the wrong phone number, what happens now?
• Why do some countries deduct tax on airtime top-up?

E-Wallet 8

• What is E-Wallet?
• List of countries support E-Wallet
• What can I do with E-Wallet?
• How does E-Wallet work?
• How safe is E-Wallet?

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Affiliate Program 5

• What is Affiliate program?
• General about Affiliate program
• Affiliate program rewards
• How is the payment work?
• Tips and rules in Affiliate program

Supported Countries 28

• Send money to Australia
• Send Money to Austria
• Send Money to Bangladesh
• Send Money to Belgium
• Send Money to Cambodia

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