Topremit Help Center

Account & Verification 12

• How do I register and verify my Topremit account?
• Why should I Verify My Identity?
• How to Create an Account in Topremit?
• What do I need to know while uploading my data for verification?
• How long does it take for the account verification process?

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Send money abroad 57

• Why can't I send money to particular country?
• Why Topremit need recipient's mobile phone number and email address?
• What is banking day?
• Why is my International Transfer transaction delayed?
• How to receive money that sent through Topremit?

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Mobile Top Up 4

• How long will it take the airtime top-up to be received?
• I think I entered the wrong phone number, what happens now?
• Why is the top up amount my recipient received deducted?
• Why is my Mobile Top Up transaction delayed?

Referral Program 3

• What is the referral reward?
• I haven’t received my referral rewards yet, What should I do?
• How the Referral Program Works

Safe and Secure 0

Refund 4

• Why did my transaction failed? Can I request for refund?
• How to make a refund request?
• How Topremit refunds your money and voucher
• How Long Does Refund Take?

Available Services 15

• What is Bank Transfer?
• What is Instant Transfer?
• What is Cash Pickup?
• Home Delivery Service in Vietnam
• What is E-Wallet Transfer?

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Affiliate Program 5

• What is Affiliate program?
• General about Affiliate program
• Affiliate program rewards
• How is the payment work?
• Tips and rules in Affiliate program

Available Countries 66

• Send Money to Australia
• Send Money to Austria
• Send Money to Bangladesh
• Send Money to Belgium
• Send Money to Cambodia

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About Us 8

• What is Topremit?
• Is Topremit Safe?
• How do I chat the Customer Support?
• Is it safe to send money online with ?
• What is Topremit’s Privacy Policy?

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List of Banks 16

• Bangladesh
• Cambodia
• China
• India
• Japan

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