Helpdesk

Mobile airtime top-ups are normally added instantly (within a few seconds). Occasionally, there may be small delays due to congestion on the local mobile ne...

When sending an airtime top-up, you will be asked to confirm the recipient's phone number. This is done to ensure that money is not sent to the wrong pe...

A number of governments around the world have chosen to apply taxes to incoming airtime top-ups.                When sending to these countries, some of t...