When you upload your e-KTP/SIM or selfie image, please make sure that all data in the image can be read clearly, not blurry or cropped, and make sure that your internet connection is stable to upload your data smoothly.

If you upload a not proper ID or selfie photo, you may hamper the verification process, which in worst case resulted in rejected verification. So, please make sure to upload a clear image according to the guidelines given so your account verification can go smoothly.