If you access from the website (topremit.com), you can simply click the blue button on the lower right side that looks like this.
If you access from Topremit application on Android or iOS device, you can find the "Message Us" button on the home page that looks like this and just clicks on it.
After that, you can just type your question and our Customer Support will reply shortly during our working hours:
- Monday - Sunday: 09.00 - 17.00 (GMT+7)
Including Indonesian Public Holidays.