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Knowledge base
FAQ - Frequently Asked Questions
Account & Verification
12
How do I register and verify my Topremit account?
Why should I Verify My Identity?
How to Create an Account in Topremit?
What do I need to know while uploading my data for verification?
How long does it take for the account verification process?
View all 12
Send money abroad
56
Why can't I send money to particular country?
Why Topremit need recipient's mobile phone number and email address?
What is banking day?
Why is my money pending/delay?
How to receive money that sent through Topremit?
View all 56
Mobile Top Up
3
How long will it take the airtime top-up to be received?
I think I entered the wrong phone number, what happens now?
Why is the top up amount my recipient received deducted?
Referral Program
3
What is the referral reward?
I haven’t received my referral rewards yet, What should I do?
How the Referral Program Works
Safe and Secure
0
Refund
4
Why did my transaction failed? Can I request for refund?
How to make a refund request?
How Topremit refunds your money and voucher
How Long Does Refund Take?
Available Services
15
What is Bank Transfer?
What is Instant Transfer?
What is Cash Pickup?
Home Delivery Service in Vietnam
What is E-Wallet Transfer?
View all 15
Affiliate Program
5
What is Affiliate program?
General about Affiliate program
Affiliate program rewards
How is the payment work?
Tips and rules in Affiliate program
Available Countries
66
Send Money to Australia
Send Money to Austria
Send Money to Bangladesh
Send Money to Belgium
Send Money to Cambodia
View all 66
About Us
8
What is Topremit?
Is Topremit Safe?
How do I chat the Customer Support?
Is it safe to send money online with ?
What is Topremit’s Privacy Policy?
View all 8
List of Banks
16
Bangladesh
Cambodia
China
India
Japan
View all 16
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