How much is the service charge/fee for sending money by Alipay?
We charge a flat fee of IDR 100,000 per transaction.
When will the money arrive/be received?
Money should arrive in 20 minutes if you send it before 16.00 (GMT+7).
How much money can I transfer to Alipay?
The minimum transaction amount is CNY 10.
The daily limit (soft limit) that you can transfer is CNY 50,000 per recipient.
The annual limit (hard limit) that you can transfer is CNY 100,000 per recipient.
However, please take note that every Alipay user has a different transaction limit. Make sure that the recipient’s Alipay is enough to receive the money.
Can I send more than the stated amount in a day?
You are allowed to send money more than the soft limit (CNY 50,000) in a day by providing some supporting documents from the recipient to ensure your transaction's security. However, you are not allowed to exceed the hard limit (CNY 100,000) per year to the same recipient.
Are there any Chinese government regulations that I need to take note of regarding Alipay transaction?
Yes, there are some points that you need to take note before sending money to Alipay:
- According to Chinese government regulation, it is prohibited to facilitate any cryptocurrency or crypto-assets. That's why the transactions for any purchase, sale, transfer, or the exchange of BTC, ETH, USDT, USDC, LCH, BCH, XRP, Initial Coin Offerings, token sales, Non-Fungible Tokens, and DeFi will be rejected.
- Due to the cryptocurrency regulation created by the Chinese government, Alipay has limited its users to receive money from other countries max. 5 times a year.
Are there any requirements when sending by Alipay to China?
Make sure that the recipient’s phone number is valid.
Recipient’s name must be in Pinyin format (e.g. Li Xiao Long).
When the money is being processed, the recipient will get a notification to verify his/her transaction to receive the money. Make sure that the recipient fills in the purpose of transaction and his/her relationship with the sender based on the information that the sender provided to Topremit.
Recipient must verify his/her Alipay account before receiving money.
Learn more about Alipay account verification and how recipients receive the money.
If you have any questions, feel free to chat our Customer Support through Live Chat. We'll be glad to assist you :D