Things to note before you create the transaction!

  • Recipient needs to bind their card with Alipay. Click here to see how

  • Once sender has sent the money, recipient will get a notification from their alipay app and please fill the same transaction purpose that has been pre-selected by sender so the transaction can be process smoothly

  • If Alipay asks for any supporting document to fulfill the regulation and policy requirements from China, please submit it and it will take maximum 3 days for Alipay to review the document. Recipient will have up to 96 hours (4 days) after getting the initial receipt of in-app notification to provide the supporting documents to Alipay. Here are some documents that recipient can prepare to be submitted:

    1. For transaction with the purpose of purchasing goods/services, please submit the invoice with a signature or a stamp.

    2. For transaction with the purpose of family/living expenses, you can submit residence booklet, marriage certificate, etc.

  • If the money still has not arrived, please contact our Customer Support.

Are there any requirements when sending by Alipay to China?

  • Make sure that the recipient’s Alipay ID (email/phone number) is valid.

  • Recipient’s name must be in Pinyin format (e.g. Li Xiao Long).

  • When the money is being processed, the recipient will get a notification to verify his/her transaction to receive the money. Make sure that the recipient fills in the purpose of transaction and his/her relationship with the sender based on the information that the sender provided to Topremit.

  • Recipient must verify his/her Alipay account before receiving money.

Learn more about Alipay account verification and how recipients receive the money.

Are there any Chinese government regulations that I need to take note of regarding Alipay transaction?

Yes, there are some points that you need to take note before sending money to Alipay:

  • According to Chinese government regulation, it is prohibited to facilitate any cryptocurrency or crypto-assets. That's why the transactions for any purchase, sale, transfer, or the exchange of BTC, ETH, USDT, USDC, LCH, BCH, XRP, Initial Coin Offerings, token sales, Non-Fungible Tokens, and DeFi will be rejected.
  • Due to the cryptocurrency regulation created by the Chinese government, Alipay has limited its users to receive money from other countries max. 5 times a month. (Please make sure that the fifth sender/recipient is one of previous senders/recipients from transactions in the last 30 days)
  • Please choose the same transaction purpose as what your recipient also chooses on their Alipay E-Wallet, to meet the compliance policy from China, in order to increase the possibility of your transaction to be successful.

How much money can I transfer to Alipay?

  • The minimum transaction amount is CNY 10.

  • The daily limit (soft limit) that you can transfer is CNY 50,000 per recipient.

  • The annual limit (hard limit) that you can transfer is USD 50,000 (IDR 715,000,000 or CNY 290,000) per recipient.

However, please take note that every Alipay user has a different transaction limit. Make sure that the recipient’s Alipay is enough to receive the money.

Can I send more than the stated amount in a day?

You are allowed to send money more than the soft limit (CNY 50,000) in a day by providing some supporting documents from the recipient to ensure your transaction's security. However, you are not allowed to exceed the hard limit (CNY 500,000) per year to the same recipient.

If you have any questions, feel free to chat our Customer Support through Live Chat