The recipient must verify their account before the transaction expires, or the transaction will fail.

Here are some steps that recipient should follow to verify their Alipay account:

• Open Alipay app, search and select 闪速收款 (Quick Collect) on Alipay.

• After that, click 去填写 (Go fill in) for real-name authentication.

• Recipient must provide one of these ID types: 
  • China Resident ID card if the recipient is a Chinese citizen, or
  • Mainland Travel Permit if the recipient is Hong Kong/Macau resident.

           Then, just follow the instructions in 闪速收款 (Quick Collect).

After completing the verification process, the recipient must set up their receiving method before the transaction expires. See how to receive money in Alipay.