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Articles on:About Topremit
Learn more about Topremit, our policies, and how to contact us.

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  • About Topremit
  • How do I chat the Customer Support?
    If you access from the website (topremit.com), you can click the blue button placed on the lower right side. If you access from Topremit application on your mobile device, you can click “Chat Us” button on the Home page. After that, feel freePopular
  • Is it safe to send money online with?
    Of course! Topremit is licensed by Bank Indonesia as a Money Transfer Provider (11/11/MDN/1) As a financially regulated company, we need to ensure that we know the identity of our customers, including the source of the funds they pay with. Thus, we need the funds to come from your own bank account. Topremit has an extra protection to maximize server security such as HTTPS/SSL usage, authenticaFew readers
  • What is Topremit?
    Topremit is the first online remittance in Indonesia. With Topremit, you can send money abroad through our website (www.topremit.com) or our application that can be downloaded from App Store/Play Store.Few readers
  • What is Topremit’s Privacy Policy?
    You can check our privacy policy here.Few readers
  • Is Topremit Safe?
    Yes, all transactions in Topremit are safe because Topremit is a legal financial institution that has been licensed, supervised, and regulated by Bank Indonesia with license number 11/11/MDN/1. You can check out the license directly from the official website of Bank Indonesia here. Topremit has special protection to maximize server security, such as HTTPS / SSL usage, authentication, access control, and data encryption.Few readers
  • Where Can I Send Money To?
    You can send money to 90+ countries available in Topremit, they are: Asia Bahrain Bangladesh Brunei Darussalam Cambodia China Hong Kong India Japan Jordan Kazakhstan Kuwait Kyrgyzstan Laos Malaysia Maldives Mongolia Nepal Pakistan Philippines Qatar Saudi Arabia Singapore South Korea Sri Lanka Taiwan Tajikistan Thailand Timor Leste Turkiye United Arab Emirates (UAE) Uzbekistan 3Few readers
  • What is Topremit’s Terms of Service
    You can check our terms of service here.Few readers
  • How do I Make a Complaint?
    You can directly contact our Customer Support through Live Chat in the app/website or WhatsApp at +62 823 6196-0569Few readers
  • Why Can’t Topremit Send Money from Abroad to Indonesia?
    At the moment, Topremit only can send money abroad from Indonesia because Topremit has a license from Bank Indonesia. Since Topremit doesn’t have any license in other countries, Topremit still can not provide access to transfer money from abroad to Indonesia.Few readers

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