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Articles on:Refunds
Request, track, and understand refund processes.

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  • How Topremit refunds your money and voucher
    If my transaction to multiple recipients fails, will all my money be refunded? If the failed transaction is an International Transfer transaction, your money might be refunded either in full amount (including the transfer fee) or partial amount (excluding the transfer fee), depending on the failed transaction reason. If the failed transaction is a Local Transfer transaction, then your money will be refunded in full amount. If I make a transaction to multiple recipiPopular
  • How to make a refund request?
    If you have a failed transaction, we will return the money that you have sent. However, you must request a refund first so we can process it further. Here's how to make a refund request: Request your refund based on type of the refund request. Refund request (provided by system) Open Topremit app. On the Home menu, scroll until you see "Ongoing Activity" section or you can also go to Activity menu > Refund. Then choose transaction that you want to refund. You will be directed  toFew readers
  • How Long Does Refund Take?
    Refunds will take up to 1 Banking Day.Few readers

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