Transactions

Can I Cancel My Transaction?
If you want to cancel a transaction before you make a payment you can select ‘Cancel’. And if you have made payment you can directly contact our Customer Su...
Sat, 21 Aug, 2021 at 12:35 PM
How Long Does Refund Take?
Refunds will take up to 1 Banking Day.
Sat, 4 Sep, 2021 at 8:49 AM
How do I know If My Transaction has been cancelled?
If your transaction has been cancelled successfully you will receive a notification through email/WhatsApp or you can directly check the status of your tran...
Sat, 21 Aug, 2021 at 12:37 PM
Why recall is not guaranteed by Topremit?
This is because when the money has arrived at the recipient’s bank account it’s already out of Topremit’s control because each bank has a different policy. ...
Sat, 21 Aug, 2021 at 12:37 PM
Why My Transaction is Rejected?
To know the reason of rejection of your transaction, you can directly check the transaction status in the app/website or you can directly contact our Custom...
Sat, 21 Aug, 2021 at 12:37 PM
What is the Currency that I Can Use for Payment?
At the moment, you can only make payment in IDR.
Sat, 21 Aug, 2021 at 12:36 PM
How do I Make a Complaint?
You can directly contact our Customer Support through Live Chat in the app/website or WhatsApp at +62 823 6196-0569
Sat, 21 Aug, 2021 at 12:36 PM