Sending Money

Why can't I send money to particular country?
We really want to help you send money to every country in the world and we are working on that too. However, we have numerous considerations before opening ...
Fri, 20 Nov, 2020 at 2:53 PM
Why do I need identification?
It is important that we are able to keep the Top Remit service safe for all of our customers. By asking for official identification, we are able to verify t...
Mon, 16 Jul, 2018 at 12:01 PM
Why Top Remit need recipient's mobile phone number and email address?
We use the recipient's mobile number and email address to send them notifications about the progress of their transfer.                Both the sende...
Thu, 12 Mar, 2020 at 10:11 AM
What is banking day?
Banking day is the working day of a bank. Usually banking day is all day except Saturday, Sunday and Public Holidays.
Thu, 12 Mar, 2020 at 10:36 AM
Why my money pending/delay?
There are several factors that cause the money pending/delay. Cause: Because we haven’t receive payment or the amount you pay is incorrect. We didn’t re...
Thu, 12 Mar, 2020 at 10:39 AM
Why IBAN is important?
IBAN allows for easy identification of the country,  where is the location of the bank and the account number of the recipient of the money transfer. It wil...
Thu, 12 Mar, 2020 at 10:37 AM
How to Use My Vouchers?
Here's how you can use your voucher: 1. Login and create a transaction. At "Payment Method" page, click "Use Promo Code" button. ...
Thu, 30 Apr, 2020 at 9:11 AM
Things to know after sending money to China using Bank Transfer
Your money will arrive to China in 4 banking days after you have completed your transactions. Also, due to the strict compliance policies from China, some a...
Mon, 6 Jun, 2022 at 8:14 AM