Your money will arrive to China in 4 banking days after you have completed your transactions. Also, due to the strict compliance policies from China, some accounts may get frozen either by the bank or police if there is any issue detected.
But don’t worry, in case your recipient’s account happens to be frozen after receiving money from Topremit, please notify Topremit regarding this issue max. 3 days after the money has arrived. Please provide the following documents so we can help you process this issue:
Bank account number
Last balance (from a screen-record of your m-banking or from your bankbook)
Proof that the account is frozen because of a transfer from Topremit’s partner
Account frozen status (from the statement/account detail or by recording your screen when creating a transfer and an error message will show up).
Police statement (if the account is frozen by the police) or bank statement (if the account is frozen by the bank) which shows that the account is frozen
We certainly hope that your transactions to China with Topremit can be smoother.