I think I entered the wrong phone number, what happens now?

When sending an airtime top-up, you will be asked to confirm the recipient's phone number. This is done to ensure that money is not sent to the wrong person because of a single mistyped number.

However, if you enter the wrong number twice, the transfer will go ahead and there is no way to reclaim the airtime top-up once it is sent.

Please check carefully with the recipient that you have their correct number.

Updated on: 31/03/2026