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# Send money to China with Alipay

## Here are things to note while you make transaction with Alipay:

### **Recipient's citizenship**
* Recipient is a **Chinese citizen with a Mainland China ID**, or
* Recipient is a **Hong Kong/Macau resident with a** **Mainland Travel Permit** (can only receive money into their **Alipay account balance**).

### **Recipient's Alipay account**
* Make sure that the recipient's Alipay ID (email/phone number) is valid.
* Recipient’s Alipay account must be verified **before the transaction is created to receive the money**. If the recipient has never verified their account before, the verification link will be sent to the recipient via email/SMS. [See how to verify Alipay account](https://help.topremit.com/en/article/how-to-verify-alipay-account-12bno4p/).
* So, make sure the recipient has verified their Alipay account **before** the transaction expires (you can check the expiry time of your transaction in Topremit app), or the transaction will automatically be rejected.
* If the recipient wants to receive the money into their **Alipay account balance**, make sure the recipient has activated their Alipay balance **within 24 hours after the transaction is created**. [See how to activate Alipay account balance](https://help.topremit.com/en/article/how-to-activate-alipay-account-balance-1aa6n56/).
* If the recipient want to receive the money into their **bank account**, make sure the recipient has linked their card with Alipay **within** **24 hours** after the transaction is created. [See how to link the card](https://help.topremit.com/en/article/how-to-link-a-bank-card-in-alipay-blh5f5/).

### **Recipient's details**
* Recipient's name must be in alphabetical letters (e.g. Li Xiao Long), as required by Topremit.
* Recipient must fill in the transaction purpose and their relationship with you according to the details you provided to Topremit as the sender. Make sure they provide the same details.
* Recipient must complete the data confirmation in Alipay **within** **24 hours** after the transaction is created.


## **Can I use the Alipay QR from the recipient?**
Yes, you can use Alipay QR from the recipient to easily add them as a new recipient in the Topremit app. However, we only accept **recipient QR** that shows the name of the individual Alipay user **for receiving money from abroad**. [See how your recipient can get the remittance QR](https://help.topremit.com/en/article/how-to-get-the-alipay-remittance-qr-code-1ghiuuc/).

### **Supporting documents**
Recipient needs to submit any supporting document to comply with China's regulations and policies if requested by Alipay. Recipient will have **up to** **24 hours** after receiving the initial in-app notification to provide the documents.
Here are some documents that recipient can prepare:
1. For transaction with the purpose of **purchasing goods/services**, submit the invoice with a signature or a stamp.
2. For transaction with the purpose of **family/living expenses**, please submit residence booklet, marriage certificate, etc.
If the money still has not arrived, please contact our Customer Support.


## **How much is the transfer fee to China with Alipay?**
You only have to pay fee of **IDR 100,000** for each transaction.


## **How long will the money arrive/received?**
Money will arrive in **20 minutes** if your transaction has been verified before **16.00 (GMT+7)**.


## **How much money can I transfer with Alipay?**
| Transaction Purpose | Daily Limit / Soft Limit (Send to Alipay Account) | Daily Limit / Soft Limit (Send to Bank Account Linked to Alipay) | Annual Limit (Hard Limit) | Max. Transactions per Month (Recipient)\* |
| ---- |
| Family living expenses, Savings/send to self, Payroll/salaries | CNY 10 - CNY 20,000 | CNY 10 - CNY 50,000 | CNY 800,000 | 15 |
| Purchase of goods | CNY 10 - CNY 20,000 | CNY 10 - CNY 50,000 | CNY 600,000 | No limit |
| Payment for services | CNY 10 - CNY 20,000 | CNY 10 - CNY 50,000 | CNY 300,000 | No limit |

\*The monthly transaction limit for the recipient is cumulative for those purposes and not limited to transactions made via Topremit.

However, **please take note that every Alipay user has a different transaction limit**. Make sure that the recipient’s Alipay is enough to receive the money.

## **Can I send more than the stated amount in a day?**
You are **allowed** to send money more than the **soft limit (CNY 20,000 - 50,000)** in a day by providing some supporting documents from the recipient to ensure your transaction's security. However, you are **not allowed** to exceed the **hard limit (CNY 300,000 - 800,000)** per year to the same recipient.

If you have any questions, feel free to chat our Customer Support through Live Chat.

