> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.topremit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My account is locked. What should I do?

Your account will be locked for **1 hour** after **5 failed password attempts**. This is to keep your account safe.
After 1 hour, you can try to log in again.