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# How to activate Alipay account balance

To activate the Alipay account balance, the recipient must first verify their Alipay account. If they haven't verified it yet, [see how to verify Alipay account](https://help.topremit.com/en/article/how-to-verify-alipay-account-12bno4p/).

Once verified, follow these steps:
1. The recipient must grant permission to Alipay Quick Collect by clicking **同意** (Agree).
![](https://storage.crisp.chat/users/helpdesk/website/-/e/b/2/f/eb2f83ef4a048800/image_1sdzxfh.png =177x300)

2. Click **去设置** (Go to Settings).
![](https://storage.crisp.chat/users/helpdesk/website/-/e/b/2/f/eb2f83ef4a048800/image_1kw6hnh.png =276x300)

3. Sign the service agreement by clicking **提交** (Submit).
![](https://storage.crisp.chat/users/helpdesk/website/-/e/b/2/f/eb2f83ef4a048800/image_amnped.png =276x300)

4. Click **去开通** (Go to Activate), then select Alipay account balance as the payment method.
![](https://storage.crisp.chat/users/helpdesk/website/-/e/b/2/f/eb2f83ef4a048800/image_ccd99l.png =229x300)

5. After selecting Alipay account balance, a pop-up will appear. Select **去填写** (Go Fill In).
![](https://storage.crisp.chat/users/helpdesk/website/-/e/b/2/f/eb2f83ef4a048800/image_1s9u5c9.png =229x300)

To activate Alipay account balance, recipient needs to fill in additional information, such as:
* Photocopy of their ID card
* Address details
* Job industry
* Relationship with the sender

