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# Cash Pickup Service in Vietnam

###### **Where can I pick up the money using Cash Pickup service in Vietnam?**
You can pick up the money at any branch of ***DongA Bank*** and ***Sacombank*** across all areas in Vietnam.
* DongA Bank: [Check DongA branch location](https://vikkibank.vn/mang-luoi-hoat-dong-ngan-hang-so-vikki-digital-bank/)
* Sacombank: [Check Sacombank branch location](https://www.sacombank.com.vn/trang-chu/danh-sach-atm-dgd.html)

###### **How do I pick up the money from DongA Bank/Sacombank?**
1. Visit a DongA Bank/Sacombank branch.
2. Bring and show your identity for verification.
3. Show the transaction PIN that has been sent to you via SMS/email to the teller.
4. After the transaction verification process is successful, the money can be picked up by the recipient.

###### **Are there any fees that must be paid by the recipient to pick up the money?**
No additional fees are charged to the recipient to pick up the money at the bank. We only charge the transfer fee that is paid by the sender.

###### **What documents do I need to bring to pick up the money?**
You'll need to bring your identity (ID Card, Social Security Number, Residence Permit, Work Permit, Passport, or other photo-bearing ID) and SMS/email containing the transaction PIN.

###### **Can someone else pick up the money on my behalf?**
Only the recipient can pick up the money by showing their identity for verification.

###### **What are the operational hours for picking up the money at DongA Bank and Sacombank branches?**
DongA Bank and Sacombank branches usually operate during standard banking hours. You can contact the bank branch to find out their exact operational hours.